This is a key position within our People Department, supporting the teams that recruit, retain, engage, and develop our entire workforce. Want to come and be a part of it?
What You'll Be Doing
You will be the core point of contact for our employees, providing prompt, professional, and accurate administrative support:
First Line Support: Serve as the first line of phone support for employee queries, representing the People Services Team with professionalism and care.
Seamless Service: Respond to employee requests quickly and professionally using the CRM tool to ensure a smooth service experience.
Go-To Expert: Be the reliable source for all inquiries related to HR policy, procedure, payroll, and general information, offering clear and helpful guidance.
Data Integrity: Maintain accurate and reliable data throughout the entire employee lifecycle—from the Applicant Tracking System (ATS) to the Core HR system and third-party platforms.
Confidentiality & Compliance: Handle all employee data with the utmost confidentiality and sensitivity, ensuring compliance with relevant legislation at all times.
Process Improvement: Suggest thoughtful enhancements to processes to boost the efficiency and effectiveness of the People Services Team.
Project Contribution: Take on occasional project work, contributing to team initiatives and broader goals with enthusiasm.
What You’ll Bring
This is an excellent entry point for someone keen to build a career in Human Resources or People Administration:
Previous administration experience is essential.
Experience within an HR role would be advantageous, but we are genuinely open to high-potential individuals who are keen to progress in this field.
Excellent attention to detail and a highly organised approach, with the ability to prioritise a varied workload.
Great customer service skills, as you will interact with all employees across the business.
A proven ability to thrive in a fast-paced, creative environment.
What You'll Get in Return
You will be joining a supportive company that truly values its employees, offering a rewarding package including:
Competitive salary + annual bonus
Comprehensive Life and family Health Insurance coverage
Work from home on a Friday
27 days’ annual leave plus bank holidays
Generous Flexi-time arrangements
All Travel costs
Excellent pension contributions
Ability to buy or sell annual leave
Staff discounts, including discounted gym membership
TO APPLY FOR THIS ROLE, PLEASE INITIALLY CONTACT US HERE USING JOB REF: 1431
